This Privacy Policy explains what information Stack Mode LLC, doing business as Stack Mode RE ("we", "us"), collects through our website at https://www.realestatewebdesign.com, how we use it, and the choices you have. By using the website you agree to the practices described here.
Information you give us
We collect what you type into the forms on this website. Which form you use decides what we ask for.
- Book a strategy call and contact forms: your name, email address, phone number (optional), brokerage or team, current website, what you need from us, and any message you write.
- Package Builder: your name, email address, phone number (optional) and brokerage or team, together with the services and quantities you picked and the estimate we calculate from them.
- Website Score: the website address you enter to be checked. If you ask for the full report by email, we also collect your name and email address, and we keep the website address, the score and the report with your request.
- Listing Page Preview: the listing details you type are shown on your own screen only. If you ask us for a shareable page, we receive your name, email address, phone number (optional) and the listing details you typed.
- Booking requests: if you ask for a time with us, the details you enter in the booking form, such as your contact information and the time you choose.
Please do not put sensitive personal information, such as government identification or financial account numbers, in any form or message field.
Information collected automatically
When you send a form, our website also passes along technical details that help us respond and filter out spam: your IP address, your browser and device type, the page you were on, how long the form was open, and the source that brought you to the site (for example the website that linked to us or the campaign tags in a link).
To remember where a visit came from, the site keeps that first source in your browser for as long as the browser tab stays open. It is stored in the tab only, not in a cookie, and it is attached to a form only if you send one.
We also use a privacy-focused visitor analytics service that counts visits and shows us which pages are used. It does not use cookies and does not fingerprint your device. It records things such as the page viewed, the page that referred you, your approximate screen width, when forms are submitted, and technical errors and page speed measurements. Visitors are counted using a value that changes every day, so we cannot follow one person from one day to the next with it. If you arrive from an advertisement or a link with campaign tags, your browser's local storage keeps that source for up to 90 days so we can tell which marketing led to an inquiry. You can clear it at any time by clearing your browser's site data.
How we use information
- To answer your questions, schedule calls and send the estimates, reports or pages you ask for.
- To keep a record of our conversations with you in our customer relationship system and to follow up about the services you asked about.
- To understand which pages and campaigns work, and to improve the website and our free tools.
- To protect the website and our team from spam, bots and abuse.
- To meet legal obligations and to enforce our Terms of Use.
We do not use what you submit through the free tools for anything other than the purposes above.
The free tools
Website Score. When you enter an address, our server loads the public home page of that site, just as a visitor's browser would, and grades it. It reads only that one public page. Private and internal addresses are refused. We hold the result for a short time, a few minutes, so the report you receive matches the score you saw.
Listing Page Preview. The page is drawn in your browser. Photos you pick stay on your device and are never uploaded to us. Nothing is read from any listing service. Only if you ask for a shareable page do we receive the details you typed, and never the photos.
Who we share information with
We do not sell your personal information, and we do not share it for third-party advertising. We share it only with the service providers that help us run the website and our business, and only for those purposes:
- Our customer relationship system, where form submissions are stored, turned into inquiries and notified to our team.
- Our web hosting provider, Vercel, which serves the website and also provides bot protection that checks form submissions to tell people from automated programs.
- Our visitor analytics service, described above.
- The service we use to manage the website's content and the email service we use to send notifications and replies.
We may also disclose information when the law requires it, to protect our rights or safety, or as part of a sale or reorganization of our business, in which case the new owner would be bound by this policy.
Cookies and similar technology
We do not use advertising cookies, and our analytics do not use cookies. The site uses the browser storage described above (a first source kept for the open tab, and an ad source kept for up to 90 days). The providers that host and protect the site may use technical data needed to deliver pages and detect automated traffic.
How long we keep information
We keep inquiries and related records for as long as we need them to respond to you, to run our business and to meet legal and accounting requirements. When we no longer need information, we delete it or make it anonymous. If you would like us to delete your information sooner, contact us.
Your choices and rights
You may ask us to tell you what personal information we hold about you, to correct it, or to delete it. Depending on where you live, you may also have the right to receive a copy of your information, to object to or limit certain uses, and to opt out of the sale of personal information. We do not sell personal information, but Nevada residents may still send us a request to confirm that at any time. Contact us using the details below and we will respond within the time the law requires. We will not treat you differently for making a request.
You can unsubscribe from any marketing email using the link in the message, or by replying and asking us to stop.
Security
We use reasonable technical and organizational measures to protect information, including encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Links to other websites
Our website links to other websites, including the live sites of our clients. We do not control them and are not responsible for their privacy practices. Please read their policies.
Children
This website is for business use and is not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The effective date shown at the top of this page tells you when the current version took effect. If we make a significant change, we will make it clear on this page.
Contact us
If you have questions about this policy or want to make a request, contact Stack Mode LLC:
- Email: hello@realestatewebdesign.com
- Phone: (775) 440-6800
- Mail: 5470 Kietzke Ln, Reno, NV 89511