These terms apply to website projects we build for our clients. They sit alongside the agreement you sign with us.
Payment plans
When a project is paid in monthly installments, work starts once the first installment is paid.
Each installment is due monthly, on the same date as the first, until the project price is paid in full.
Installments are set monthly payments. They are not tied to project milestones or deliverables, and each one is due on its date whatever stage the project is at.
Late payments
If an installment is more than 10 days late, we may take the site offline until the account is current.
Taking the site offline does not cancel or reduce what you owe. The full remaining balance is still due.
When the past-due amount is paid, the site comes back online, usually within one business day.
Accounts more than 60 days past due may be sent to collections, and reasonable collection costs may be added to the balance.
Ownership
Once the project price is paid in full, everything we built for you is yours: the design, the code, the content and the files. You're free to keep it with us, move it to another host or change it however you like, with no obligation to us.
Your domain is always yours.
Our dashboard software is licensed to you while you have a care plan with us. If you leave, you take your site, your domain and an export of every lead with you.